Wholesale Info

Thank you for choosing to order wholesale products for your salon.

We are excited to work with you. 

 

ORDER NOW:

Order From

 

TERMS: 

By purchasing from ECKLE SKINCARE LIMITED, you agree to the following terms and conditions:

  1. Order Confirmation: Once your order is placed, you will receive an email confirmation. Please review your order details carefully, as we begin processing immediately.
  2. Product Availability: While we aim to maintain stock levels, all products are handmade in small batches. If an item is out of stock, we will notify you promptly and offer alternatives or a refund.
  3. Payment: All payments must be made in full at the time of purchase. We accept various payment methods for your convenience.
  4. Shipping: Shipping costs vary based on the size and weight of your order. Please allow up to 7 days for processing and delivery. We aim to deliver all items in perfect condition but cannot be held responsible for delays caused by third-party couriers.
  5. Returns and Exchanges: We accept returns within 14 days of receipt, provided the products are unopened and in their original condition. To initiate a return or exchange, please contact us for further instructions. Customers are responsible for return shipping costs.
  6. Privacy and Data Protection: We value your privacy and are committed to protecting your personal information. Any data collected during your purchase will be used solely for processing orders and improving your experience with us.
  7. Liability: While we take care in creating high-quality products, ECKLE SKINCARE LIMITED is not responsible for any allergic reactions, misuse, or adverse effects. Please check product ingredients before use, particularly if you have known sensitivities.

 

 

REFUNDS: 

At ECKLE SKINCARE LIMITED, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a refund on unopened and unused products within 14 days of receiving your items. To request a refund, please contact us with your order details, and we will provide instructions on how to return the products.

Please note that the customer is responsible for return shipping costs, and the products must be returned in their original condition and packaging. Refunds will be processed once the returned items have been received and inspected. Please allow up to 7 days for the refund to be issued to your original payment method.

If your order is damaged or faulty upon arrival, please contact us immediately, and we will arrange for a replacement or full refund, depending on the issue.